| About Us www.eezytrade.co.uk specialises in supplying quality printer consumables such as inkjet cartridges and photographic paper etc. at the best prices possible, with no hidden extras such as postage, packaging or VAT. If you have any queries or comments you can send them to sales [at] eezytrade [dot] co [dot] uk. Our other contact details are as below: www.eezytrade.co.uk Unit 6 Ellesmere Business Park Oswestry Road ELLESMERE Shropshire SY12 0EW United Kingdom Phone: 0845 6449 428 Fax: 0870 0056 904 Email: sales [at] eezytrade [dot] co [dot] uk VAT Reg No: 831 2088 53 Co Reg No: 04696925 |
| Making A Purchase Ordering at eezytrade is straightforward. Just browse through our site and change the quantity you want to buy in the box next to the product and then click on the 'Add selection to Cart' button at the bottom of the screen. The items you select will be added to your shopping cart and you will be returned to the catalogue to continue shopping. You can check the content of your shopping cart at any time and amend anything you want here. When you are satisfied you have finished shopping just click on the 'Check Out' Button and proceed to fill in the details we need to ship your order to you. To reduce the risk of fraud we only allow shipping to the card holders address. We accept VISA, MASTERCARD, DELTA, SWITCH, SOLO and ELECTRON CARDS. You can also pay with PAYPAL (send to paypal@eezytrade.com) NOCHEX (send to nochex@eezytrade.com) and CHEQUES (Guarantee Card Number written on the Back) - sorry but we can't accept AMEX. Currently we only sell our products to individuals and companies within the UK. If your browser can't accept our system then either PHONE, FAX or SEND your order to us or you could even use our FREEPOST address to send your cheque payment. (Don't forget we need your cheque guarantee card number written on the back of all cheques) Please note that if you are in a hurry for cartridges the quickest system of ordering is online - the Freepost system only works on a second class basis. Unfortunately, we are human and errors and omissions may occur from time to time, but rest assured that we will always e-mail you or notify you in some way before the items are shipped. |
| Shipping And Handling It is our policy not to charge you any extras for postage, packaging or handling therefore 'THE PRICE YOU SEE IS THE PRICE YOU PAY' |
| Delivery Schedule We will endeavour to send out all orders received before 2pm (Monday to Friday) on the same day by first class Royal Mail post or by another courier service at our discretion. If any significant delays are expected then we will notify you and ask for your instructions. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Please note that the automatic confirmation e-mail our system sends out when your order is received does not include any details of out of stock items. |
| Tax Charges VAT is charged at 17.5% - All prices advertised already include this tax - That is to say it won't be added at the check out stage, just broken down in order that VAT registered customers can claim it back! |
| Credit Card Security We never hold your credit card details, if you pay through our internet site you are directed to our third party payment service provider called Protx, you can check their security at http://www.protx.com/privacy.asp |
| Guarantee We guarantee your satisfaction. All products come with a 30-day No Quibble Money Back Guarantee, on the understanding they can be returned in a saleable condition. We must ask that upon receipt of your goods, you please check the box or package refernece prior to opening in order to make sure the product is the exact one you specified. Please be sure to order the correct cartridges/paper for your printer as items will only be exchanged or refunded if they are returned unused, that is to say with the original amount of ink/pieces of paper in them. |
| Reaching Us If you need to reach us you can email sales [at] eezytrade [dot] co [dot] uk call 0845 6449 428 Lines Open from 9:00am to 5:00pm Monday to Friday fax 0870 0056 904 or write to us at Unit 6 Ellesmere Business Park Oswestry Road ELLESMERE Shropshire SY12 0EW United Kingdom We respond promptly to all e-mails, usually within one to two working day. If you experience any problems with the site or have any criticisms or comments with our site then please send us an e-mail. Your comments are greatly appreciated. |
| Privacy Policy www.eezytrade.co.uk do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. We do not send random marketing emails to personal email addresses (spam). We also conform to the requirements of the Data Protection Act, 1998. |
| Returns Policy If returning items please e-mail or call customer services on 0845 6449 428 or 01691 623 934 When returning any goods, proof of return postage must be obtained. The returns address is Returns Department, eezytrade, Unit 6 Ellesmere Business Park, Oswestry Road, ELLESMERE, Shropshire, SY12 0EW |
